Testimonials

Trusted Feedback From San Antonio
Businesses and Nonprofit Organizations

Real experiences from organizations that rely on Hambisana IT for secure, reliable, and proactive technology support every day.

At American Indians in Texas at the Spanish Colonial Missions, our nonprofit works toward preservation and protection of the cultures of the Native American tribes and other indigenous people who resided in the Spanish colonial missions. We have come to ...

Greg M, Director

American Indians in Texas at the Spanish Colonial Missions

The Jordan Group focuses on corporate interior design, and we needed to upgrade our phone system. Hambisana It provided a perfect cost-effective solution and is very responsive to all our support requests. Thank you!”

Julie G.

The Jordan Group

At KBK to the Trade, we emphasize customer service, product knowledge, and communication in wholesale decorative products business. As our IT services provider, Hambisana IT has matched us by delivering exactly that and more! Prioritizing the elimination of single ...

Bobby K, President

KBK to the Trade

In running a foundation, event center and children’s museum, we know what superior service looks like in practice. We needed that same level of superior service with IT management and IT security. Hambisana IT has proven they follow through, ...

Chandy E., CFO

McKenna Foundation and Children’s Museum

Hambisana has become a reliable extension of our team. What we needed was steady IT support that could keep up with our dispersed staff and evolving security needs, and they’ve delivered. Their practical guidance and collaborative approach to work through ...

Jori S, COO

TDA Consulting

Notice of collection
Hambisana IT LLC-Logo

Frequently Asked Questions

1. What makes Hambisana IT different from other Managed Security Service Providers?
Hambisana IT offers a proactive IT experience tailored specifically to your business needs. Unlike big-box tech service providers, we provide personalized IT support in San Antonio and surrounding areas with a dedicated local team in addition to an extended international team of hand-picked technology experts, combining decades of expertise and hands-on service.

Our Priorities: Proactive Service Approach with #1 Security, #2 Disaster Recovery, #3 Productivity.

We talk business productivity not tech. We are transparent with our pricing, we quote only what is needed. We provide a full comprehensive IT assessment at no-cost and no-obligation.  We stand behind what we say and what we do.
Notice of collection
Keep your critical data, email, and network secure with proactive monitoring, threat prevention, and rapid disaster recovery solutions. We strive for minimal downtime and maximum protection so your operations stay uninterrupted. In the event of a cybersecurity incident, we immediately jump into action with incident response and remediation.
This Service Includes:
listiconHContinuous threat monitoring
listiconHEmail, network and desktop/laptop security
listiconHSecurity-first IT assessments (external domain and internal scanning)
listiconHRapid disaster recovery planning
listiconHEmail, Microsoft 365, Google Workspace, and server backups and monitoring
Notice of collection
Our fully Managed IT Service plans keep your systems running smoothly with proactive maintenance, regular backups, ongoing security, and helpdesk support. Focus on growing your business while we handle the IT.
Below is an example of included monthly services:
listiconHManagement of all back-office systems and servers (Microsoft 365, Google Workspace, security, backups, servers)
listiconH24/7 monitoring of servers and network equipment; response to all managed systems alerts on a priority basis
listiconHHelp Desk support
listiconHSet up / re-purpose company owned computers
listiconHBi-monthly and monthly checklist management for all managed back-office systems and computers
listiconH24/7 response to urgent and critical IT events related to managed systems being down or in accessible
listiconHOperating System patches and updates on computers
listiconHDomain record management
listiconHQuarterly IT executive-level review meetings
listiconHCybersecurity assessments
Notice of collection
Enhance collaboration and customer experience with VoIP and unified communication solutions. Our scalable phone system solutions adapt to your business size and needs.
This Service Includes:
listiconHVoIP phone solution installation and support
listiconHDesk phone and Mobile app supported
listiconHMicrosoft Teams based solutions
listiconHFull Call routing with digital receptionists, ring groups and call queues
listiconHSMS, Messenger and WhatsApp integration
Notice of collection
Our team provides prompt remote or on-site support to keep your staff productive and downtime minimal. From troubleshooting to guidance, we’ve got your team covered.
This Service Includes:
listiconHRemote and/or onsite IT support
listiconHHardware and software troubleshooting
listiconHNew computer setup
listiconHPriority issue escalation
Notice of collection
We plan, install, and optimize your office network tailored to your business needs. Our security first approach offers solutions for new space build outs, small office settings, multi-building facilities and branch locations. From cabling to firewalls to remote access, our experts ensure a secure, reliable, and efficient IT network infrastructure.
This Service Includes:
listiconHNetwork planning and design
listiconHWiFi design with coverage map
listiconHNetwork equipment installation and cabling
listiconHOngoing 24/7 monitoring, alert resolution and maintenance
listiconHSecure remote network access solutions
Notice of collection
We plan, install, and optimize your office network tailored to your business needs. Our security first approach offers solutions for new space build outs, small office settings, multi-building facilities and branch locations. From cabling to firewalls to remote access, our experts ensure a secure, reliable, and efficient IT network infrastructure.
This Service Includes:
listiconHFull management and support for Microsoft 365 and Google Workspace
listiconHFile sharing consulting, configuration, and management for Microsoft Sharepoint and Google Drive/Share.
listiconHCloud and on-premesis server configuration, management and monitoring
listiconHWebsite Word Press management and security
listiconHSoftware productivity tools installation and configuration for efficient operations